Technical Services

One-Year Warranty & Online Support

Timely and efficient after-sales service. With one-year warranty on the main components of our machines. Free replacement parts will be offered during warranty. Besides, our engineers provide professional online service. Customers can install machine correctly and master how to work with it in a short time.

Reliable Service Response

We always try our best to maintain a comprehensive inventory of genuine spare parts and offer expert technical guidance. By choosing original components, you ensure the long-term precision and peak performance of your CNC equipment.

Dedicated After-Sales Service Team

We have an all-round after-sales service team. We creat service group for each customer, in which salesperson and all engineers will work together to solve problems efficiently by messages, video call, and remote control of the machine by the engineer.

Management Participation & Issue Resolution

Product manager is in the customer group and personally participate in toubleshooting.

Free Lifetime Software Upgrades

The software of our system can be upgraded for free lifetime.

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